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Customer-Centric Specialist at FCT

First American

london, on, Canada Full-time June 27, 2026

Found Description

Step into a customer-centric role at FCT as a Business Solutions Specialist. Enhance client relationships and drive satisfaction through innovative solutions in a hybrid setting.

FCT is actively seeking a specialist to support management-level customers, ensuring their needs are met effectively. In this role, you will assess customer requirements, pursue new business opportunities, and collaborate on implementing solutions. Your strong initiative and ability to work independently will be key to your success in this dynamic environment.

Key Responsibilities: • Provide support to ensure positive customer experience • Work closely with teams to recognize new business avenues • Understand client processes and identify improvement areas • Facilitate assessments and coordinate communication with stakeholders • Conduct training for clients on FCT products and services

Requirements: • Experience in customer-facing roles preferred • Asset knowledge in collections and ...

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