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Customer-Centric Operations Analyst

Borderless AI

toronto, on, Canada Full-time June 22, 2026

Found Description

Join Borderless AI as a Customer-Centric Operations Analyst where your skills in HR technology and client success will shine. This full-time role focuses on optimizing client interactions and internal HR systems.
At Borderless AI, headquartered in Toronto, we need an Operations Analyst who thrives on creating seamless experiences for clients in an HR-tech environment. Your proven track record in operations and passion for problem-solving will be essential as you navigate client needs and collaborate with various teams. This role emphasizes independence and proactive task management.
Key Responsibilities:
• Be the main point of contact for clients
• Manage HR workflows and onboarding systems
• Collaborate with Product and Customer Success teams
• Adapt to evolving software for optimum service
• Identify client challenges and ensure resolution
Requirements:
• Proven experience in HR-tech or similar fields
• Excellent communication and team collaboration skil...

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