Found Description
We are seeking a proactive and customer-focused Customer Care Specialist to join our team.
In this role, you will act as the primary point of contact for customer requests, ensuring accurate and timely processing of quotes and orders while delivering exceptional customer experience. Working collaboratively across Sales, Supply Chain, Finance, and Product teams, you will help drive a seamless quote-to-order process and build strong, long-term customer relationships.
This opportunity offers flexible location options and can be based in Mackay, Adelaide, Orange or Perth.
About the Role:
This role operates within an account-based customer model and may involve responsibilities across a range of customer engagement areas, including:
- Supporting strategic and high-value customers alongside Sales Account Owners, Key Account Managers, and Business Development Managers
- Managing customer interactions and orders...