Customer Care Specialist

IMPACT:

Impact

• Customer Satisfaction
• Current efficient gaining project(s) completion/success

Accountability

• Review of objectives monthly, performance review annually.

Communication

• Customer and supplier communication
• Daily communication, both verbal and written, with customers
• Daily communication, both verbal and written, with internal personnel, auditors, field service personnel and others will be required.

Environment and Hours

• Work to be done at the Monterrey MX office or from a remote location
• This is a non-exempt position.

Required Knowledge, Skills, and Experience

• High school diploma or associate degree. Minimum of one to three years related experience and/or training; or equivalent combination of education and experience.

• Minimum two years administrative experience in a team en...