Customer Care Specialist - First-Contact Resolver

ITCAN PTE. LIMITED in Singapore is looking for a Customer Care Executive who will actively listen to customers and resolve issues on the first contact to ensure customer satisfaction. The role requires maintaining accurate data in the CRM system and participating in ongoing training for skill enhancement.

The ideal candidate should possess strong communication skills and the ability to manage multiple tasks in a fast-paced environment. Candidates are encouraged to adapt to changing policies while building positive relationships with customers.