Customer Care, Retail Operations

Description

Job title Customer Care, Retail Operations
Department Herman Miller Japan Operations
Reports to Lead, Customer Care, Retal Operations Japan
Location Tokyo, Japan

JOB SUMMARY
Herman Miller Store and Retail is looking for an experienced Customer Care member to support and ensure order fulfillment for all orders received to meet the customers expectation. This role reports directly to the Head of Customer Care & Projects and will be supported with the local Customer Care team. The ideal candidate will need to have a strong customer care experience, especially dealing with the end clients and must be a great team player to work with all stakeholders in the organization. 

Why Join Us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Herman Miller Group means being a part of something larger than your work team, or even your brand. We creat...