Found Description
Are you passionate about delivering exceptional service and making a positive impact on people's lives? Do you thrive in a fast-paced environment where your communication skills shine? If you're an English-speaking individual who loves solving problems and helping others, we want YOU to join our customer care team!
**Key Role and Responsibilities**
- Deliver exceptional customer service by responding to inbound calls, answering inquiries, helping with billing concerns, and properly educating customers about their products and services; setting up accounts for new customers; quickly identifying the need in regards with Phone and Internet services for new and existing customers; selling and upselling to customers; updating account information and performing account maintenance when needed.
- Enhance customer relationship through identification of customer's needs and opportunities.
- Advising customers of forthcoming product developments and discussing special promotions.
...
**Key Role and Responsibilities**
- Deliver exceptional customer service by responding to inbound calls, answering inquiries, helping with billing concerns, and properly educating customers about their products and services; setting up accounts for new customers; quickly identifying the need in regards with Phone and Internet services for new and existing customers; selling and upselling to customers; updating account information and performing account maintenance when needed.
- Enhance customer relationship through identification of customer's needs and opportunities.
- Advising customers of forthcoming product developments and discussing special promotions.
...