Customer Care Representative in Guelph

Make a difference every day as a Customer Care Representative at Connect Hearing in Guelph, ON. Deliver outstanding customer service and manage client accounts in a supportive retail clinic environment.

Connect Hearing Canada is part of the Sonova family, dedicated to enhancing clients' hearing health. This role requires strong communication skills and a passion for helping others, as you will support scheduling, manage client interactions, and assist with device repairs after training.

Key Responsibilities:
• Provide exceptional customer service in all communication forms
• Schedule appointments for Hearing Care Professionals
• Manage and reconcile client accounts effectively
• Collaborate with insurance companies for billing processes
• Assist in minor device repairs and clinic maintenance

Requirements:
• Excellent communication and customer service skills
• Experience with accounts receivable preferred<...