Customer Care Representative Guelph Connect Hearing

Join Connect Hearing as a Customer Care Representative in Guelph, Ontario. Provide outstanding service and support while advancing your career in a thriving retail clinic environment.
As part of the Connect Hearing team, you'll play a vital role in enhancing clients' lives. This position requires you to deliver exceptional service, manage client accounts, and facilitate smooth appointment scheduling. Additionally, you will work with insurance companies to ensure all billing operations are seamless.
Key Responsibilities:
• Deliver exceptional service in-person, via phone, and by email
• Schedule appointments and organize clinic files
• Build relationships while managing client accounts
• Support insurance processing and billing compliance
• Assist with minor repairs and device cleanings in-clinic
Requirements:
• Excellent communication and customer service experience
• Familiarity with accounts receivable management
• Commitment to helping others with a ...