Working at Freudenberg: We will wow your world!
Responsibilities:
Managing the entire customer order process, including quote generation, order acceptance, document dispatch, receivables management, complaint handling, and issuing credit notesPerforming operational SAP tasks such as order entry, invoicing, shipping documentation, returns processing, monitoring open items, logging complaints, and managing delivery schedulesPreparing and coordinating time-sensitive shipments within order management and collaborating closely with the warehouse to ensure smooth logistics processesEnsuring high service levels through efficient handling of customer inquiries and internal cross-departmental coordinationHandling orders and clarifying delivery dates and statusesAdvising and supporting the field sales team to further develop customer relationships and foster customer loyalt...