Customer Care Claims Agent

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. We have evolved from our origins in the UK, where the business was launched in 2012, to become an award‑winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia.

We are seeking a Customer Care Claims Agent who performs all core activities within the team, demonstrating dedication, a detail‑oriented approach and providing outstanding and memorable service to claimants. The Customer Care Claims Agent is responsible for efficiently processing and managing life insurance claims, ensuring our policyholders receive timely and accurate support during difficult times. The Customer Care Claims Agent deals with all claims fairly and promptly and in accordance with regulatory requirements and business values and plays a critical role in upholding our co...