Customer Care B2c Specialist (Temporary)

We are looking for an enthusiastic Customer Care B2C Specialist to speed up our capabilities, processes and tools. You will be focused to deliver outstanding experiences and relaying insights from consumer interactions. Your contribution will be key to become a data driven organization and develop a continuous consumer experience excellence.

Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.
Descripción del puesto:
The Opportunity
What you'll get to do
Support Consumer Care Operations order to cash process

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• Monitor service levels and solving/escalating incidents
  
• Fraud prevention process
  
• SAP integration process
  
• Stockout process
  
• Delivery process
  
• Order replacement process
  
• Manage quality issues
  
• Return process
  
• Commer...