Customer Care Agent - Mini Mall Storage Properties

Elevate customer service as a Customer Care Agent with Mini Mall Storage Properties. Handle inbound calls and provide solutions that lead to successful rentals and sales.
In this customer-focused role, you will be the face of the company, managing inquiries through multiple channels effectively. Your commitment to active listening and problem-solving will enhance customer experiences while you work to close sales. Flexibility in shift patterns to align with business needs is required for this position.
Key Responsibilities:
• Convert incoming calls to rentals or sales
• Serve as first point of contact for customers
• Execute payment processing accurately
• Resolve customer issues by coordinating with field staff
• Foster genuine customer engagement through communication
Requirements:
• Must be available for varied shift assignments
• Demonstrated sales ability and closing skills in high volumes
• Strong technology skills, especially in Microsoft Office<...