Found Description
Role: Customer Care Advocate I
Position Summary:
The Customer Care Advocate I serves as the primary contact for requests for orders, quotes, product questions, as well as a myriad of other customer inquiries.
This role ensures a seamless customer experience through expertise, ownership, accountability, and responsiveness.
CCA1 receives general product, systems, and process training on all general MCS products.
- Our mission is to provide a seamless & effortless customer experience through _demonstrating_ product & system _expertise_, ownership, accountability, cross departmental collaboration, and responsiveness.
Our Customer Care Role is an excellent opportunity to join a forward thinking, dynamic, global Customer Care Team responsible for creating customer loyalty, reducing customer effort, and delivering solutions in every step of the customer journey, _ultimately enabling_ growth.
Join a team of highly motivated professionals with can do attitudes, a ...