Customer Billing & Dispute Management

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self‑service availability for financial institutions and retailers across the globe.

Position Summary

Play a key part in ensuring accurate and timely management of the credit practices within the company’s accounting function.

Key Areas of Responsibility

• Responsible for superior service by ensuring customer’s queries/disputes are handled in timely manner and in accordance with company policy and procedures. They will engage across all areas of order to cash, including order management and billing, and work closely with the collections teams for their designated Line of Business (LoB). The individual in this role should understand all aspects of order to cash.
• Respond to all customer/collector queries in a timely and comprehensiv...