Found Description
Banking Agent - Lloyds Banking Group (LBG)
OTE Salary: £30,032
Hours
Monday–Saturday (rota basis). The first 8 weeks of training are a critical phase, and we encourage avoiding annual leave during this period. Any leave requests from week 9 to week 22 can be considered, subject to business approval.
This will be a 6 week rotation and there is no option to choose a fixed shift line.
About The Role
We’re looking for motivated, collections Banking Agents to join Lloyds Banking Group. In this role, you’ll play a vital part in supporting customers who may be experiencing vulnerability or financial difficulty. You’ll provide clear, compliant, and empathetic support, ensuring customers receive fair outcomes and feel understood at every stage of their journey. By listening carefully, identifying individual needs, and applying appropriate support measures, you’ll help customers make informed decisions about their finances.