Customer & Aqe

Maintain control and answer on time every single customer issue, be the main contact with the customer and deliver to the productive areas in the organization, a validated and approved product and process at the end of a project launching with complete, reviewed and approved quality documentation internally and by the customer focusing on the design for manufacturing and assembly developed within the D/PFMEA and control plan to ensure the plant and the customer requirements are met at SOP. A stablished, measurable, and achievable acceptance criteria, internal as well with customer. Besides, assure the accomplishment of legal and government requirements through the BorgWarner Quality System “
Responsibilities:
- Maintain control and answer on time every single customer issue and be the main contact with the client in the quality part. To be the VOC (Voice of the customer) focused on the Customer complaints, APQP/program management process, D/PFMEA, control plan and PPAP process.