Customer Analytics & Insights Specialist

MAJORITY is looking for a Customer Analyst in Bogotá to develop analytics for our customer service organization, build visualizations of results, and measure key metrics to drive service excellence. You will collaborate with the CS team and other partners to shape customer outcomes in a fintech startup environment.

The role emphasizes proactive decision-making, strong communication, and comfort with AI tools, in a fast-paced international team focused on improving products for customers.