Customer Advisor with Dutch (Relocation to Sofia)

Overview

Relocate to Sofia and start your professional journey with Concentrix on Hybrid role with Dutch .

Join our team as Customer Advisor and give a chance to your soft skills to a make the world a better place.

Responsibilities

• Engage with customers by handling the calls for outstanding balances, direct debits, and scheme modifications
• Manage written requests from the customers and ensure seamless direct debit processes
• Provide excellent customer service while maintaining the standards of administrative tasks

Qualifications

• Fluency in Dutch (C1 - verbal and written) and good knowledge of English (B1)
• Great communication skills and sharp eye on details
• Computer skills including software and tools
• Good analytical and organizational skills
• Working Hours - Monday - Friday - 09:30 - 18:00 (1 hour break)
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