Found Description
Shape your future with Insight Global as a Bilingual Customer Account Specialist. This on-site role in Mississauga emphasizes strategic management of customer accounts and operational excellence in service delivery.
As part of this global manufacturing firm's Customer Account team, you'll focus on the complete customer experience, from order management to issue resolution. Your bilingual skills will support effective communication and foster strong relationships while monitoring deliveries and addressing customer needs. The contract length is 12-15 months, with potential advancement to a full-time role and possible work-from-home days based on performance.
Key Responsibilities:
• Execute customer order management and logistics
• Monitor fulfillment of service agreements
• Manage customer issues and implement solutions
• Up-sell and cross-sell during customer interactions
• Contribute to ongoing improvements in service methods
Requirements:
• Fluency in French...
As part of this global manufacturing firm's Customer Account team, you'll focus on the complete customer experience, from order management to issue resolution. Your bilingual skills will support effective communication and foster strong relationships while monitoring deliveries and addressing customer needs. The contract length is 12-15 months, with potential advancement to a full-time role and possible work-from-home days based on performance.
Key Responsibilities:
• Execute customer order management and logistics
• Monitor fulfillment of service agreements
• Manage customer issues and implement solutions
• Up-sell and cross-sell during customer interactions
• Contribute to ongoing improvements in service methods
Requirements:
• Fluency in French...
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