Customer Account Manager at OpenText

Shape digital transformation as a Customer Account Manager at OpenText. In this pivotal role, you’ll manage executive relationships for multinational clients, driving satisfaction and revenue growth.

OpenText seeks a Customer Account Manager with over 5 years managing enterprise-level portfolios. You will own strategic direction, enhance customer connections, and lead cross-functional collaboration. This role is critical for retaining clients and expanding business opportunities through executive-level influence and proactive issue resolution.

Key Responsibilities:
• Manage all communications for assigned customers
• Collaborate with Field Sales to execute strategies
• Resolve issues and drive organization of cross-functional teams
• Oversee customer satisfaction and revenue growth initiatives
• Conduct regular reviews of client agreements and service utilization

Requirements:
• 5+ years managing enterprise cust...