Found Description
About the Role
As a key member of the IHL team, the Custom Shop Manager is an entrepreneurial, customer-focused, and results-driven leader responsible for growing and managing the IHL Custom Shop.
This role oversees both the operational and business development aspects of the Custom Shop, helping contractors and businesses bring their brands to life through customized DuraDrive workwear and apparel. The successful candidate will drive sales growth, manage production workflows, deliver exceptional customer experiences, and establish scalable processes that support long-term success.
The ideal candidate has experience in sales, operations, customer service, and project coordination, with a passion for building relationships and growing a business.
Core Responsibilities
Business Development & Sales
- Develop and execute strategies to grow Custom Shop sales and customer adoption.
- Identify and pursue new business oppo...