Custom Framing Manager at Michaels

Lead the custom framing department at Michaels, ensuring high-quality solutions for customers while coaching your team towards success. This role focuses on compliance, team management, and inventory execution.
Michaels is seeking a Custom Framing Manager to drive superior customer service and sales in the framing department. You will collaborate with the Store Manager to uphold company standards while managing team performance and maintaining compliance. The ideal candidate will have a background in retail management and experience in custom framing to guide their team effectively.
Key Responsibilities:
• Assist Store Manager with SOP adherence and team management
• Deliver timely custom framing solutions to customers
• Achieve KPIs and support team performance goals
• Manage inventory processes and shrink programs
• Train and onboard new team members
Requirements:
• Basic computer skills
• Preferred custom framing experience
• Retail management backgr...