CTRM/ETRM Application Support & Business Analyst

Gunvor Group in Singapore is seeking an Application Support Analyst to provide 2nd-level support for front-office and post-trade users of trading systems, ensuring incidents are logged, resolved, and documented within SLA.

You will work as a liaison between business users and IT, gather requirements for CTRM/ETRM enhancements, develop clear specifications, and contribute to process improvements while delivering high quality service in a fast-paced, multilingual environment.