CST - Executive/Sr Executive (Outbound Calling) - Lending

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.Role - CST - Customer Support (outbound calling)Location - Noida This role is rotational and requires 6 days work from office. About the Role:We are looking for a highly motivated, empathetic, and results-driven Outbound Customer Support Agent to join our Paytm Postpaid (Digital Credit/BNPL) team. In this role, you will be the voice of Paytm, proactively reaching out to customers to assist them with onboarding, clear queries regarding their postpaid limits, resolve repayment/billing disputes, and ensure a seamless financial experience.Key Responsibilities:Proactive Customer Engagement: Make outbound ...