Css2) Customer Support Specialist Ii (Guadalajara)

Company Overview

At DearDoc, our exceptional and diverse team is the cornerstone of our success. We thrive on mutual growth, excellence, and a shared sense of accomplishment. We are on the lookout for a talented and bilingual Customer Support Specialist with a flair for technical troubleshooting and a passion for customer service.

Salary

MXN 23,000 PER MONTH

Key Qualifications

• Bilingual proficiency in English and Spanish (written and oral).
• Strong empathy and emotional intelligence in customer interactions.
• Effective multitasking, organization, and time management skills.
• Dynamic and logical thinker.
• Team-oriented with relationship-building skills.
• Constructive conflict resolution and customer recovery ability.
• Positive, polite, confident, and customer satisfaction driven.
• Adaptable to change and resilient.
• Technical support knowledge.
• Detail-oriented wit...