Css2) Customer Support Specialist Ii

**Company Overview**At DearDoc, our exceptional and diverse team is the cornerstone of our success.We thrive on mutual growth, excellence, and a shared sense of accomplishment.We are on the lookout for a talented and bilingual Customer Support Specialist with a flair for technical troubleshooting and a passion for customer service.
**MXN 23,000 PER MONTH****Key Qualifications**:- Bilingual proficiency in English and Spanish (written and oral).
- Strong empathy and emotional intelligence in customer interactions.
- Effective multitasking, organization, and time management skills.
- Dynamic and logical thinker.
- Team-oriented with relationship-building skills.
- Constructive conflict resolution and customer recovery ability.
- Positive, polite, confident, and customer satisfaction driven.
- Adaptable to change and resilient.
- Technical support knowledge.
- Detail-oriented with the capacity to manage multiple tasks and projects.
- Able to s...