CSR-PCC/Appointment Setter

• Interact with customers to schedule appointments and provide information about services.
• Assist in maintaining customer records and updating information in the database.
• Respond promptly to customer inquiries via phone and email.
• Collaborate with team members to ensure effective communication and customer satisfaction.
• Follow up with customers to confirm appointments and address any questions.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Excellent verbal and written communication skills.
• Qualities and Traits: Strong interpersonal skills and a positive attitude.
• Responsibilities and Duties: Ability to handle customer inquiries with professionalism.
• Working Conditions: Comfortable wor...