Found Description
Company
Caldwell Communication is actively hiring Customer Service Representatives in Cebu City . We offer a competitive salary, performance‑based incentives, paid training from Day 1, career growth opportunities, and a supportive people‑first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.
Job Description
We are hiring Non‑Voice Customer Service Representatives to provide assistance via chat, email, and messaging platforms without phone interaction.
Responsibilities
- Respond to customer inquiries via chat or email
- Provide accurate information on products, services, or accounts
- Resolve issues efficiently
- Log all interactions in the system
- Escalate complex issues to supervisors
- Maintain service quality and client satisfaction metrics
Ready to Apply?
Submit your application for CSR Non-Voice Agent Lapu-lapu City! at Caldwell Communications Consultancy Philippines
Apply Now