CSR Associate - Virtual Interview - Salary upto 20k-40k

Description

• Handle customer inquiries and provide effective solutions to issues.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Communicate with clients via phone, email, and chat effectively.
• Track and document customer interactions and issues in the CRM.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: Bachelors degree in a relevant field.
• Experience Level: 3-5 years of experience in customer service.
• Skills and Competencies: Excellent communication and problem‑solving skills.
• Qualities and Traits: Strong interpersonal skills with a customer‑focused mindset.
• Working Conditions: Ability to work in a virtual environment and flexible hours.