CSR Associate- Virtual Interview -Salary upto 20k-40k

CSR ASSOCIATE. Virtual Interview. Salary upto 20k-40k

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Handle customer inquiries and provide effective solutions to issues.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Communicate with clients via phone, email, and chat effectively.
• Track and document customer interactions and issues in the CRM.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 3-5 years of experience in customer service.
• Skills and Competencies: Excellent communication and problem...