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CSR Agent - Content Moderator Non-Voice - Paid Training

Caldwell Communications Consultancy Philippines

quezon city, metro manila, Philippines Full-time July 10, 2026

Found Description

CSR Agent - Content Moderator Non-Voice - Paid Training

Caldwell Communications Consultancy Philippines

On-site - Quezon City

No Exp Required Bachelor Part-time

Job Description

We are continuously looking for candidates for our team.

Accounts that we can offer: Travel, Sales, Healthcare, Financial, Collections and Telco account.

Responsibilities

  • Communicates with customer on the phone or by way of written correspondence to deal with concerns.
  • Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
  • Matching customers’ demands to Clients’ products and solutions and services
  • Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
  • Communicating specific information to internal and external clients and sharing understanding with colleagues

Qualifications

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