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Job Profile Summary
We are looking for a versatile and experienced KMS Lighthouse Platform Specialist who can successfully analyze, monitor, report and optimize enterprise knowledge management and content management platforms during and after content migration initiatives.
Our ideal candidate combines expertise in enterprise CMS and knowledge management platforms with strong analytical capabilities, project coordination skills and a consultative approach to content performance improvement. Familiarity with the telecom industry is a bonus. This individual works cross‑functionally with Content Strategists, Content Authors, Migration Specialists, Quality Assurance teams, Project Managers, Client Stakeholders and Platform Administrators to support successful content transformation programs.
You are the primary owner of platform insights, reporting, performance analytics, and operational monitoring, ensuring content effectiveness, delivery excellence, and sta...