Found Description
The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.
Responsibilities
Own overall relationship with assigned customers
Ensure retention and satisfaction of all assigned customers
Aid customers with product usage or complains and returns etc
Own CSAT score
Qualifications
BE / Btech
Experience in customer success
Strong written and verbal communication skills
Detail oriented and analytical
Demonstrated ability to increase customer satisfaction
Responsibilities
Own overall relationship with assigned customers
Ensure retention and satisfaction of all assigned customers
Aid customers with product usage or complains and returns etc
Own CSAT score
Qualifications
BE / Btech
Experience in customer success
Strong written and verbal communication skills
Detail oriented and analytical
Demonstrated ability to increase customer satisfaction