Found Description
SEVEN is a Dubai-born wellness brand redefining what it means to live well through seven core pillars: fitness, movement, recovery, relaxation, nourishment, longevity, and community. With an off-luxury approach and a presence across the Middle East and Europe, SEVEN creates expansive spaces and experiences designed to optimise well-being. From wellness clubs to nutrition concepts, SEVEN empowers individuals to live healthier, more balanced lives, seven days a week.
Job Description
The CRO Team Leader supports the Supervisor in overseeing the Customer Relations team, ensuring high standards of service delivery and smooth daily operations. The Team Leader assists in mentoring CROs, handling escalations, and ensuring compliance with service protocols.
- Assist the Supervisor in managing the CRO team during shifts.
- Act as the main point of contact for CROs when the Supervisor is unavailable.
- Monitor CRO performance and report issues o...