Found Description
Reservations & Groups Team Leader (Sales-Focused)
Barcelona | Central Reservations | Full-time | Monday–Friday
At Generator, we don’t just sell beds — we create experiences in some of the world’s most exciting cities.
We are looking for a commercially driven Reservations & Groups Team Leader who can lead, inspire, and elevate a sales‑focused reservations team in a fast‑paced international environment.
This Is Not a Traditional Team Leader Role
This role goes far beyond operational supervision. You won’t just manage workflows—you’ll drive performance, conversion, revenue, and commercial mindset across both internal and outsourced teams.
You will:
- Lead and develop high‑performing reservations sales teams
- Drive conversion, revenue growth, and upselling performance
- Coach agents to move beyond “order taking” into proactive selling
- Manage and optimise relationships with outsourcing par...