CRM Vice President Client Lead (Toronto)

Overview

Elevate your career with Publicis as a Vice President Client Lead focusing on CRM. Oversee strategic marketing activities for key accounts while driving business growth through client opportunities. In this leadership role, the VP Client Lead (CRM) is accountable for managing a portfolio of major clients and guiding a talented team. You will serve as the primary contact for senior clients, ensuring seamless integration across Publicis divisions and maintaining focus on clients’ business objectives and KPIs. This position demands strong leadership in CRM platforms, account management, and creative storytelling. Drive innovation and client relations as you lead CRM strategies at Publicis. Responsibilities

Lead marketing strategies across clients and teams Establish client objectives and ensure KPI achievements Manage client relationships, contracts, and financial health Develop personalized customer journeys across channels Train and mentor team members for gro...