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CRM Systems Analyst

ApplyBoard

Gurugram, Haryana, India Full time June 27, 2026

Found Description

The Opportunity

:

ApplyBoard is seeking a CRM Systems Analyst to support one of our school partners with owning and evolving their HubSpot ecosystem, enabling high-performing recruitment, admissions, and marketing operations. This role sits at the intersection of business, data, and systems—translating operational needs into scalable CRM solutions that improve conversion, productivity, and decision-making.

What You’ll Be Doing Every Day: 

  • Lead requirements gathering through stakeholder interviews, workshops, and workflow analysis

  • Develop process maps, user stories, and technical specifications

  • Conduct gap analyses on current CRM workflows to identify inefficiencies and breakdowns

  • Maintain and prioritize a backlog of enhancements based on business impact and effort

  • Configure and manage workflows, automation, pipelines, lifecycle stages, and scoring models

  • Enforce governance standar...

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