CRM Support Analyst

CRM Support Analyst

Join our Team - Your career journey starts here – not just a job, but a future.

What You’ll Lead and Deliver

• Provide day‑to‑day support to HubSpot CRM users.
• Assist users with contacts, companies, deals, and basic CRM activities.
• Maintain accurate and up‑to‑date CRM records.
• Monitor data quality and follow up on missing or incorrect information.
• Support the sales team in maintaining an updated sales pipeline.
• Prepare and maintain CRM reports and dashboards.
• Assist in testing new CRM features and process improvements.
• Document CRM procedures and user guides.
• Coordinate with Sales, Marketing, Finance, and other teams to ensure smooth CRM operations.
• Support lead management and basic CRM reporting activities.

Requirements

• Bachelor's degree in Business, Engineering, IT, Computer Science, or a related field.