Found Description
CRM Senior Data Analyst
Location: Taguig
Work Set-up: On-site
Work Schedule: Monday to Friday
About the Role
We are looking for a CRM Senior Data Analyst to help improve customer engagement and business performance through data-driven insights. You will analyze customer data, optimize CRM strategies, and work closely with Marketing, Sales, and IT teams to support business growth.
Key Responsibilities
- Analyze customer data to identify trends, behaviors, and business opportunities.
- Develop CRM strategies to improve customer acquisition, engagement, retention, and cross-selling.
- Create customer segments for targeted marketing campaigns.
- Monitor CRM campaign performance and recommend improvements.
- Maintain data quality and accuracy within CRM systems.
- Collaborate with cross-functional teams to improve customer ...