Found Description
The role involves supporting and leading projects that leverage various Martech platforms across multiple business verticals. This position is part of the Experience and Commerce consulting team and focuses on translating business requirements into actionable solutions, ensuring successful activation of Martech tools, and delivering innovative customer experiences.
Role Responsibilities
Consulting & Strategic Planning:- Offer high‑level consulting services and execute mandates focused on customer engagement and customer life‑cycle management.
- Spearhead and conduct extensive project discovery sessions to delve deep into business requirements, map customer journeys and related strategic needs.
- From data requirements to orchestrating an omnichannel journey: strategise to create unique and personalized customer journeys that move the needle.
- Conceptualise epics and stories, subsequently build and prioritise robust project b...