CRM Journey Architect – Salesforce & QA

Daimler Trucks North America LLC is seeking an Assistant Manager, CRM Journey Specialist. The role involves overseeing and optimizing a holistic, data-driven customer journey across various touchpoints while using Salesforce as the CRM platform. Candidates should have a strong background in Quality Assurance (QA) and marketing campaign management.

The ideal candidate will possess a Bachelor’s degree in Communications or a related field, with 4-7 years of work experience, including Salesforce expertise. Strong analytical and communication skills are essential for this position.