CRM & Customer Growth Manager - Londres / Dubaï

Chabé is Europe's leading employer of professional drivers (92% on permanent contracts). Founded in 1921, we provide luxury chauffeured transportation to corporations, institutions and high-net-worth individuals across 100+ countries. We are now actively launching our B2C offering.

You build Chabé's CRM strategy from scratch — tools, segmentation, journeys — in a demanding, high-end and international context, with a clear focus on retaining, developing and maximising the lifetime value of our B2B and B2C clients.

• Define the CRM strategy: segmentation, scoring, client lifecycle management and journey automation
• Design and run retention, loyalty, upsell and cross-sell campaigns across B2B and B2C segments
• Build and optimise lead nurturing and re‑engagement sequences
• Analyse client behaviour and continuously optimise conversion and retention rates
• Own CRM tooling and coordinate w...