CRM Architect at IBM - Dynamics 365 Focus

Lead transformative CRM projects at IBM as a Dynamics 365 Technical Solution Architect. Oversee the design and delivery of scalable customer engagement solutions.
This role seeks an experienced architect to manage CRM projects, focusing on Dynamics 365 implementations. Your responsibilities will include presales activities, technical design, and integration strategy development. You will collaborate with various teams to ensure effective project delivery and quality assurance while remaining at the forefront of Microsoft technologies.
Key Responsibilities:
• Define and design Dynamics 365 CRM architectures
• Conduct presales discussions and solution estimations
• Translate business needs into technical solutions
• Manage integration with Power Platform tools
• Mentor onshore and offshore development teams
Requirements:
• Proven experience in Dynamics 365 Customer Engagement
• Technical Architect or Senior Developer experience
• Familiarity with Power Pl...