Found Description
POSITION PURPOSE
The CRM and Loyalty trainee will assist in all loyalty and customer relationship management tasks that drive loyalty engagement across the verticals in the team. Keeping our customer and beauty addicts at the heart of everything, this role will support the efforts that ensure the love and addiction to MY SEPHORA remains strong across all 360 executions and campaigns executed for the business across the Middle East, including supporting on all business loyalty metrics and reporting.
RESPONSIBILITIES
- Support the end-to-end Reward & Gifting experience across all customer touchpoints by coordinating gift activations, launches, and visibility updates across online and in-store channels to ensure a seamless omnichannel experience.
- Support the monitoring and reporting on reward and gifting performance while coordinating with Logistics and Store Operations teams on stock allocation, transfers, and operational follow-up to ensure smo...