Critical User Journey Manager at Autodesk

Be at the forefront of user experience strategy as a Critical User Journey Manager with Autodesk. This role focuses on harnessing insights to inform product decisions and enhance user satisfaction.
Reporting to the Sr. Director of AEC, this position is vital for creating a dynamic framework around user journeys. You will work across teams to ensure that insights from users inform every aspect of product development. The role emphasizes continuous evolution and alignment with business outcomes through data integration.
Key Responsibilities:
• Manage and evolve user journey frameworks for product decisions
• Partner with Product teams to translate journey insights
• Build and maintain actionable journey maps and personas
• Facilitate decision-making workshops and alignment sessions
• Track success metrics linking user experience to business impact
Requirements:
• Over 8 years in journey management or related fields
• Proven ability to manage customer journey...