Crisis Supervisor - Addiction & Mental Health Program

Type: Full-Time

Location: Brantford, ON

Salary: $56,784.00

Positions: 1

Posted: June 18, 2026

Expires: July 2, 2026

Hours of Work: 37.5 hours - Sunday to Thursday (Sun 9-5, Mon 8-4, Tues 9-5, Wed 11-7, Thurs 11-7)

Duties

• Provide non-clinical supervision, coaching, scheduling support, and day-to-day guidance to direct service staff.
• Support staff performance, development, accountability and engagement through effective supervision and communication practices.
• Support clients through strengths-based service planning, advocacy, crisis intervention, safety planning, referrals, education, follow-up, and short term stabilization support.
• Assess and respond to risk, client behaviour, complaints, incidents, and urgent service needs using sound judgement and established protocols.
• Maintain accurate documentation, client files, reporting requirements, and data integrity.