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Credit Management Clerk

DPD Group UK

Bristol, England, United Kingdom full-time July 16, 2026

Found Description

Job Description

We are currently recruiting a for an experienced and dedicated Customer Service / Credit Controller (known internally as Credit Management Clerk) to join our high performing and friendly Credit Management team based in Bristol Castlemead.

We are looking for a customer focused individual who has a background of fast paced customer service and/or credit management (credit control) based roles.

Key responsibilities of this role will include;

  • Resolve customer invoice queries within agreed time scales
  • Manage accounts receivable ledger, proactively contacting customers via telephone and email to ensure invoices are paid to agreed payment terms
  • Manage customer interactions via telephone and email ensuring our customers expectations are always appropriately met   
  • Actively engage with internal departments such as Sales, Customer Relationship Management, Customer Services and Finance where appropriate to e...

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