Key Responsibilities

Credit Control & Debtors Management

• Manage a debtor portfolio of approximately 500 tenant accounts
• Distribute monthly tenant statements
• Capture and allocate daily bank deposits
• Proactively collect outstanding tenant accounts
• Manage arrears and payment arrangements
• Escalate problematic accounts where necessary
• Resolve tenant account queries professionally

Tenant Account Reconciliations

• Perform detailed tenant account reconciliations
• Investigate and resolve account discrepancies
• Maintain accurate tenant account records
• Update tenant information on the Property Management System
• Ensure billing accuracy across the portfolio

Utility & Property Billing

• Import and process utility charges from meter reading companies
• Administer tenant billing adjustments
• Manage exhibition and tempor...