Found Description
Responsibilities
- Contact delinquent customers: Reach out to customers with overdue motorcycle loan payments via phone calls, emails, and SMS messages.
- Negotiate payment arrangements: Work with customers to establish and implement payment plans that meet their financial capabilities while ensuring the business recovers outstanding debts.
- Maintain accurate records: Document all customer interactions, payment arrangements, and recovery efforts in the company's database.
Qualifications
- Ability to work under pressure
- Graduate of any Business Course
- Have experience in credit collecting
- Excellent communication and negotiation skills: Possess strong verbal and written communication skills with the ability to effectively communicate with customers in a professional and empathetic manner.
- Strong interpersonal skills: Able to build rapport with customers and maintain a professional and respectful...
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